Testimonials

See what our clients are saying about us.

I am honored to recommend Natalie for her outstanding dedication and expertise in guiding individuals through the complexities of health insurance and Medicare. Having witnessed firsthand the level of care, knowledge, and professionalism she provides, I can confidently say that Natalie is an exceptional advisor who goes above and beyond for her clients.

Navigating healthcare decisions—whether choosing the right insurance plan or understanding Medicare options—can be daunting. I was overwhelmed by everything I had seen on social media and had received in the mail. Natalie has an incredible ability to simplify the process, ensuring that I felt informed and empowered. She took the time to listen, asked me great questions, and patiently explained every option, never rushing the process. What truly sets her apart is her commitment to follow-through; she consistently checks in with additional details, ensuring that clients have all the information they need to make the best possible decisions.

In my experience, working with Natalie has been very easy and very reassuring I was given all the details to make an informed decision on my Medicare plans. Her approach is warm, professional, and completely client-focused. She creates an environment where people feel comfortable, heard, and supported—qualities that are invaluable when making such important decisions. Whether assisting someone during a major life transition or helping those overwhelmed by the complexities of Medicare, Natalie provides clarity, compassion, and expertise that make all the difference.

I wholeheartedly recommend Natalie to anyone seeking knowledgeable and trustworthy guidance in health insurance and Medicare. Her passion for helping others is evident in every interaction, and I have no doubt she will continue making a meaningful impact!

Janet B.

I was overwhelmed with information, deadlines & what choices to make. Natalie came to my work place, answered my questions, and told me what I needed to do to prepare. It was such a burden lifted. She was knowledgeable, supportive, and professional. She was very well educated on options, but did not pressure me at all. In fact, she did not sell me any products, yet she took the time to visit with me, and offer the much needed guidance. I will direct everyone I know to talk with Natalie before making those difficult decisions regarding retirement

Tonia L.

Working with Natalie was nothing but smooth sailing! She was very patient and helpful. She explained every plan to me in detail, and was there for me through every step of the process. She didn’t rest until I had my plan in order! There is no one I’d recommend more than Natalie!

Vanessa B.

Natalie was recommend to me so I gave her a call and I have not regretted it. She is very knowledgable about insurance and she answers your calls promptly. She has had to do a lot of extra stuff for me and has never once complained about it. She truly goes way beyond what is expected. You will not be disappointed in her as your insurance agent.

Diane G.

I’ve had the opportunity to get to know Natalie, and I can say that she incredibly knowledgeable, trustworthy, and truly passionate about helping people find the right insurance solutions. Her dedication to customer service and attention to detail really stand out. She goes above and beyond to make sure clients feel supported, informed, and confident in their choices. If you're looking for a company that treats you like more than just a policy number, I’d definitely recommend reaching out to Arkansas Healthcare Insurance. They care about doing things the right way, and it shows

Hunter T.

I can’t say enough wonderful things about Natalie Sardin Russell at Arkansas Health Insurance! From the moment I reached out, Natalie went above and beyond to make sure I understood my options and found the perfect plan for my needs. Her knowledge, patience, and kindness made what can be a stressful process feel easy and even enjoyable! Natalie truly cares about her clients—she listens, answers every question with clarity, and follows up to ensure everything is going smoothly. It’s rare to find someone so dedicated and compassionate in the insurance world. Thanks to her, I have peace of mind knowing my family is covered with the right health plan. If you’re looking for an insurance agent who treats you like family, Natalie is the one! Highly recommend her to anyone in Arkansas. Thank you, Natalie, for your outstanding service and big heart! 💖

Montey T.

I had the opportunity to work with Natalie Russell in the past, and I can honestly say she is one of the most dedicated and caring insurance professionals I’ve ever known. Her heart for helping people truly shines through in everything she does. I’ve confidently referred friends and family to her — and they always come back with glowing feedback. Natalie takes time to explain things clearly, answer every question, and guide people toward the coverage that actually fits their needs. If you’re looking for someone who’s trustworthy, knowledgeable, and truly puts people first, I wouldn’t hesitate to recommend Natalie and Arkansas Healthcare Insurance! It's a decision you won't regret!

Raquel T.

Arkansas Healthcare Insurance

By Appointment Only

 (501) 681-0710

  [email protected]